Why can't I level my pokemon?

[mellowstar]

Ok, so I've been trying to level my pokemon, but every time I close down the window that has my game in it and reopen it later, all the levels have been reset to what they were when I started leveling! Even after I click 'save profile online'. I'm confused O.o why can't I level my pokemon?

[King DeDeDe]

You have to exit out of the level in order to gain the experience. If you close in the middle of a run, you may not gain the levels you thought you had.

[mellowstar]

and I just realized my shiny beedrill and shiny butterfree are both gone! what is going on?

[mellowstar]

but i go all the way back to the save screen before closing out

[Mudkipz]

Are you playing on a different website/computer?
If so go back onto the previous computer/website and "Save profile online"
Then go back to the website/computer you were on and "Import profile online" enter email and pass and viola
And if this isnt the case dont close the window/refresh in the middle of a game always exit or wait till the end of the waves and then do it cause you will lose all progress from that map

[pulsar]

I don't know exactly what the cause is, but have you disabled cookies for your internet browser? Although, if you saved your profile online and tried importing it again then it should work.

[Weedle]

well the simple solution is dont close during mid run or saving your profile online after completeing anything but still i thin k it should save btu still